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dancescientist · Adolecent Joined: 13 Oct 2007 Posts: 14

Has anyone had success with using SMTP server to send out emails in MyDD? I can't get it to work.

dancescientist · Adolecent Joined: 13 Oct 2007 Posts: 14

OK, I made another attempt at the SMTP setup. I was able to connect to
smtp.1and1.com, and sent a test message successfully, using port 25, secure connection set to no, and leaving Authentication unchecked.

However, when I go to Message Library and try to send a Success message for preview, the software gives me the familiar error message:
Failed to Initiate Authentication ! smtp return : 504 LOGIN mechanism not
supprt) !

An order placed post-SMTP was not sent automatically at the time of order. However, when I access the order through the Transaction Log, cloaked the link, and manually triggered the send, the message was sent successfully (through SMTP I assume).

So, currently, SMTP on MyDD is able to send some messages (the SMTP test and the manually-triggered success message for an order), but not others (the test of the success message and the success message triggered by the payment). Do you know what might be wrong?